Terms & Other Legal Stuff General Terms of ServiceAccessibility OIST Ontario Independent Services Tariff Privacy Policy Internet Terms of Service Cyber Security Blocking Web Hosting Terms of Service Hosted PBX (VoIP) Terms of ServiceYour Rights as a Wireless Consumer Mobile Terms of ServiceWireless Enhanced 9-1-1Hay Communications General Terms and Conditions General Terms & Conditions of Service
Access to @hay.net webmail has changed. Go to Menu under My Account to go to the new webmail server. You will use the same credentials to log in. Please be patient as we work on resolving these issues. Thank you. "Technology with a personal touch" CELL PLANSCELL DEVICES INTERNET TELEVISION SECURITY In the Community Why
Our Commitment to Accessibility In our commitment to make our services more accessible, we continue to learn and develop ways in which we can be more accessible and inclusive to meet the needs of people with disabilities. Hay Accessibility Plan Accessibility Plan Progress Report 2025 Accessibility Plan Progress Report 2026 Accessible Canada Act The Government
Rights as a Wireless Consumer "Checklist" Your Rights as a Wireless Consumer As per the Canadian Wireless Code, new rules were applied to your account as of December 1, 2017. What is changing? Domestic Data Notifications Data Overage will be calculated at the Account Level When your account reaches $50 in Domestic Overage Charges, all users on your
Fibre Network Hay is building new networks and completing fibre throughout the communities we serve. Fibre is the best technology available to meet customers' needs today, and in the future. Fibre optics are a good investment to keep Hay on the leading edge of technology and help us meet the growing bandwidth demand of our
What is Enhanced 9-1-1? When you dial 911 from a mobile device, your call is directed to the emergency operator for your area*. Most calls will be connected to an upgraded or enhanced 9-1-1 facility. Enhanced 9-1-1 (e9-1-1), is available in most coverage areas of British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Prince
My Account SmartHub provides easy access to all your account information in one central location. SmartHub Your online hub for your Hay account. Click to enter Smart Hub SmartHub Features View Your Statements Make Payments and Sign up for Auto Pay Update Your Personal Account Information Request a Service Call Registering for SmartHub You will
Flexible Bundling Program Our Flexible Bundling System is not a promotion. It is ongoing monthly savings when you subscribe to multiple Hay services. This is not a promotion. It is ongoing monthly savings when you subscribe to multiple Hay services. Try Our Flexible Bundling Calculator See how you can save money every month, when
Support Services April 9, 2026 4:55 p.m.: The Hay xStream TV service will be down for maintenance between 2 AM and 6 AM. During maintenance some services will not be available and you may see the "something went wrong” message. If you are experiencing issues after 6 AM, please try pressing the "Try Again" button
Connect With Hay However you like to get in touch, we are here to help. Contact Us 519-236-4333 | hay@hay.net 1-888-831-4333 Online Contact Form Fill in our contact form Name (required) Email (required) Phone Account# Your Message This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Requests for
